Refund policy

Shop with confidence knowing you can return your SUMMIT Sport purchase within 30 days. Conditions apply.

Download Return Form

Conditions of Returns

• Item is returned within 30 days of receiving.
• The original receipt or proof of purchase is provided.
• Items are accepted if returned in 100% original condition with tags: unworn, unwashed, un-perfumed, free from make-up, fake tan, marks, hair, dirt, dust or damage.
• The returned item is unused with original tags and packaging. All packaging/tags/manuals need to be original condition and not damaged/marked.
• All swim, bras or underwear to be tried on with cover/underwear to protect product.
• Footwear must be returned in the original shoe box, and the box must be received in resalable condition. Please do not use the shoe box as the outer shipping carton.
• All clothing/swimwear/compression wear/underwear must be tried on over underwear. Where applicable, any hygiene seals, liners or protective labels must remain intact and attached. Items returned without these protections may not be accepted unless the item is faulty.
• In-store purchases cannot be returned online to our warehouse.

Hygiene & Excluded Products

For hygiene and safety reasons, the following items cannot be returned for change of mind purchases unless they are faulty or defective:

• Socks.
• Underwear, swimwear and compression garments that have signs of being worn next to the skin.
• Mouthguards.
• Personal care and health products.
• Any item specifically marked as non-returnable.

By Post

If you purchased a product online, you can post the item/s you would like to return directly to our address as listed below with a completed Return Form and invoice/proof of purchase.

Once your item(s) have been received, we aim to process your return within 2-3 business days. Please allow 7 – 10 business days for a refund to be received into your method of purchase from date of receipt.

SUMMIT Sport Returns
1/53 Kremzow Road
Brendale QLD 4500

Please note, the cost of return postage is at your own expense, and you will not be refunded for the cost of your return unless faulty, wrong items received or under warranty in which case please contact us before posting your return.

We unfortunately cannot accept responsibility for items that are lost or damaged by your courier when being returned. We recommend keeping a copy of your tracking number in case you need to follow up.

In-Store

If you purchased a product instore you will need to return it to your nearest SUMMIT Sport store.

Faulty Item

If an item is faulty, wrongly described or different from the sample shown, then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time.

Warranty

All SUMMIT Sport products are under warranty for defects for 12 months from the date of purchase. If there is a defect, we will replace with same, equal value (where purchased product is unavailable) or offer a full refund. Before returning a bulky item/s under warranty, please email photos to team@summitglobal.com.au to assess.

Download Return Form

Need More Help?

Call: (07) 3482 3337

Email: team@summitglobal.com.au